Warning about phishing scams.
We have confirmed that beginning in August of 2023, multiple mails were sent out by a third party disguising themselves as one of our group hotels. If you receive a mail supposedly from our group hotel(Washington Hotels,Hotel Gracery,Hotel Tavinos,Hotel Fujita) that seems strange, requests you to reenter reservation numbers, or asks for credit card information, it may redirect you to a phishing site or expose you to illicit access, so please immediately delete the mail without accessing any link or viewing any attachment within it. Under no circumstances will our group hotels request credit card information or payment by email, except for instances in which you have made use of the hotel. We apologize for any concern that may have been caused for you, and request that you continue to remain aware of the possibility of scam mails.
*”Phishing” is the act of sending emails pretending to be another sender, and redirecting the receiver to a false website in order to gather personal information such as credit card numbers, account information (user ID, password, etc.) and other such important details.
Notice about breakast.
Thank you for choosing our hotel.
Due to circumstances, breakfast service for non-guests will be suspended from January 4, 2024.
We appreciate your understanding.
Akihabara Washington Hotel
Notice of Repair Work on the Exterior Walls
The improvement work mentioned above has been scheduled during the following period.
We will conduct this work with the most conscientious care to offer you pleasant stays.
We are afraid, however, that the view from the guest rooms would be different from usual because of scaffolding and covering.
We sincerely apologize for inconveniences, and would appreciate understanding and cooperation of our guests.
If you require further information, or have any questions, please do not hesitate to contact us.
・Repair Period: May 8, 2023 – Sep. 30, 2023
(Monday to Saturday, excluding public holidays)
・Hours: 9:00 a.m. – 5:30 p.m.
This schedule may slightly vary depending on the weather conditions and other factors.
Akihabara Washington Hotel
Notice of restarting our multi-language reservation system.
Thank you for your continued support of WHG Hotels.
Following the suspension of our multi-lingual reservation system on June 26 (Tuesday) earlier this year, we are happy to announce that the service can once again be used for reservations as of November 20 (Tuesday).
We apologize for any inconvenience while this service was unavailable.
For your convenience, we have prepared breakfast accommodation plans for customers who use our hotel by January 31, 2019, so please use it by all means.
Thank you again for your continued support of WHG Hotels. We hope to see you soon.
Now reservation is suspended due to system error.
We apologize for the inconvenience.
We sincerely apologize for the inconvenience.
We ask for your patience until we restore the service.
For reservations, please contact us directly with the URL below.
Confirmation of contents of inquiries is done at 10: 00-17: 30 (Japan time) excluding weekends and holidays.
For inquiries received outside the above time, we will accept reception after the next business day. Please acknowledge it beforehand.
If there is an urgent inquiry, please contact the hotel individually Please contact us from the inquiry form.
Matters Related to Personal Data Breach due to Unauthorized Access to Multilingual Online Booking System Server
For details, please check from the following URL.